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Ordering Information

Wholesale Only

  • For school owners, store owners and distributors only. Proper documentation required. 
  • Prices are subject to change without notice.

Minimum Order

  • $50. For orders less than the minimum, add $5. If orders are consistently below minimum, the account may be closed.

Payment

  • We accept MasterCard, Visa, Discover and American Express.
  • For COD-money orders, add tag charge of $10.00 (subject to change without notice) in addition to freight.
  • Third-party checks will not be accepted. $35 charge for checks returned for insufficient funds.

Sales Tax

  • Illinois residents only, add 9.75% sales tax. If tax exempt, proper documentation is required.

Shipping & Handling

  • Orders are shipped via UPS-Ground, freight forwarded.
  • Extra handling charges for delivery of oversized items such as floor mats, breaking boards, etc.
  • Orders that are undeliverable will be reshipped only on request, with additional shipping charges.

Returns

  • No claims accepted after 10 days from invoice date. Items in box must be carefully checked with the packing list attached to the box.
  • Returns must be authorized. Contact us to get a return authorization number.
  • Returns must be properly packed and insured and sent to the address above. We will not assume responsibility for merchandise damaged or lost during transit. We do not accept COD packages.
  • New merchandise in its original packaging can be returned for the following credit:
    Full credit within 10 days from invoice date; 20% re-stocking charge for 11-30 days from invoice date.
  • No returns accepted after 30 days. Credit or replacement is dependent on CBI’s inspection.
  • No returns allowed on discontinued items; custom items; worn, washed, soiled, or altered merchandise; foam sparring equipment that has lost its shape due to improper return packing; etc.

Custom Order

  • Orders that include stock and custom items will be shipped together unless otherwise specified.
  • Allow at least one week for custom orders to be shipped, barring unforeseen circumstances.
  • Allow extra time during the holidays.
  • All embroidery orders on belts, jackets, etc. must be in writing. Customer must provide Chinese, Japanese and Korean characters. Credit or replacement will not be given if error resulted from a verbal order.

Warranty
Products are warranted for defects in materials and construction for 60 days from date of purchase, provided that they have not been subject to obvious abuse, neglect or misuse. We will repair or replace such products and other than this, will have no obligation. Other than the foregoing exception, we make no express warranties. The Implied Warranties of Merchantability and Fitness are excluded and disclaimed.

Contact Information

Offices & Plant: 3401 W. Division Street
Chicago, IL 60651
Toll Free: (800) 524-2464
Facsimile: (773) 489-3030
Email: info@choibrothers.com
Office Hours: Monday – Friday, 8:00 am to 5:00 pm CT
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